Office Policies and Procedures
I am committed to providing you with quality mental health services.A wide range of services are offered for children, adolescents, adults, and older adults.The initial visit will focus on biological, psychological, social and vocational factors which contribute to your difficulty.At the end of that visit, a treatment plan will be recommended to you.
Fees and Billing
To determine your financial responsibility for services, please refer to your benefits booklet or contact your insurance company.You may also consult with the benefits coordinator at work.Co-payments are due at the time of service, as are fees when no insurance is involved.
My office hours are Monday through Friday from 8AM to 5PM. If you need assistance on routine matters please call during office hours on either of the main phone numbers 408-559-8000 or 408-559-9300.
If an emergency arises during regular business hours, please contact me directly at 408-559-9300. For an emergency which arises after regular office hours contact me directly at 408-679-0505.If you do not receive a timely response go to the nearest emergency room.
If you are receiving prescribed medication, please try to anticipate the need for refills at the time of your appointment and inform me.Should you need a new prescription between appointments, please phone your pharmacy several days before you run out and ask them to place a request with our office.Do not phone our office for a refill as incoming telephone lines must be kept free for emergency calls.If the medication requires a triplicate prescription e.g. stimulant medication, then please contact the office as this cannot be done by phone, fax, or internet, but must be written.
I have reserved time for your scheduled appointment.If you need to cancel an appointment, please call two (2) business days in advance so that other patients may be accommodated.There will be a charge for any failed appointments or for appointments canceled with less than two (2) business days notice.
Phillip A. Grossi, M.D.
(408) 559-8000(408) 559-9300
3425 S. Bascom Ave., Ste. C
Campbell, CA 95008